Gluten-Free Savonnerie
Frequently Asked Questions
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If you have a question or comment, please do not hesitate to ask: info@gfsoap.com

What does “Savonnerie” mean?

Pronounced ‘sav-ən-ri'; (rhymes with gluten-free), savonnerie is French for soap factory. It was chosen to reflect not only the type of products we produce but also their artisan quality.

Are your products hypoallergenic?

Yes, all of our products were formulated to be hypoallergenic and free of gluten, casein, soy, corn, sulfites, tar, fragrance, and colorants.

Are your products compatible with the Feingold Program™?

Yes, all of our products have been validated by the Feingold Association as compatible with the Feingold Program and can be found in the Feingold Program Shopping Guide.

Are your products only for people with gluten intolerance?

No. While our products were specifically created for people with gluten intolerance, they are meant to be enjoyed by anyone looking for mild alternatives to harsh, mass-market personal care products. Since all of our products are hypoallergenic, people with other allergies, sensitive or dry skin will especially enjoy them.

Can I get a list of ingredients used in your products?

Yes. Simply send us an email listing the products that interest you.  It would be helpful to mention your individual needs based on allergies or sensitivities.

Do you accept orders through the mail?

Yes. We accept orders through the mail, online at GFSoap.com, by fax and by phone. Click here for more information on each order method, and to print an order form.

How long does it take to get a response to my e-mail?

We respond to all email as quickly as possible. If you do not receive a response within 24 hours, it is likely that a Spam filter blocked our response. To avoid this issue, please add info@gfsoap.com to your list of accepted senders within your Spam Filtering software.

Do you have a monthly email newsletter?

Yes. We publish an e-mail newsletter called the Savonnerie News. It contains information about our products, along with interesting news about allergies, gluten intolerance, skin care and seeking good health.

Click Here to sign up for our free, monthly newsletter.

Gluten-Free Savonnerie does not sell or share any of the personal information you provide.

How much does shipping cost?

The shipping rate to any US address is a flat rate of $6.99. Orders to Canada will incur actual shipping charges.

When will I receive my package?

Deliveries within the continental United States usually arrive in 2-5 days.
Deliveries to Alaska and Hawaii usually arrive in 4-7 days.

Can you ship your products outside of the United States?

Currently we only ship within the United States, US Territories and Canada.

 

Copyright © 2005-2007 Gluten-Free Savonnerie - All rights reserved.